IMPORTANT NOTE
This document is an electronic record in terms of the Information Technology Act, 2000 and the rules thereunder as applicable and as amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures. It is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, requiring the publishing of rules and regulations, privacy policy, and Terms of Use for access or usage of the Platform (defined below).
1.1 “Company,” “we,” “us,” or “our” refers to VOQAI LABS PRIVATE LIMITED, the owner and operator of DreamSync LucidTTS, having its registered address at 3-39, Katta Colony, Kadiyam Mandalam, Andhra Pradesh 533126, India.
1.2 “DreamSync LucidTTS” or “Service” refers to our text-to-speech platform and related features accessible through our website (https://dreamsync.co.in), mobile applications, or other digital means (collectively, the “Platform”).
1.3 “You,” “your,” or “user” refers to any natural or legal person who has agreed to become a user on the Platform by providing registration data or otherwise accessing the Service.
1.4 “Terms” or “Terms and Conditions” means these terms of use, including all policies and documents incorporated herein by reference.
By merely accessing, browsing, or otherwise using the Platform, you acknowledge and agree that you have understood and accept these Terms (including any modifications made from time to time) and that they constitute a binding agreement between you and the Company.
2.1 This document is an electronic record under the Information Technology Act, 2000. You understand and agree that no physical or digital signatures are required on this document.
2.2 We reserve the right to modify or revise these Terms at any time without assigning any reason. It is your responsibility to periodically review the Terms to stay informed of updates. Your continued use of the Service following any such changes shall be deemed to be your acceptance of such modifications.
3.1 DreamSync LucidTTS provides advanced text-to-speech services, including but not limited to:
3.2 We strive to maintain 99.9% uptime but do not guarantee uninterrupted access to the Service.
4.1 By using or transacting on the Platform for the Service, you represent that:
4.2 Account Security
4.3 Legal and Ethical Usage
5.1 Prohibited Content
You must not generate, upload, post, or otherwise make available any content through the Service that:
6.1 Ownership
6.2 Generated Content
Unless otherwise specified in a separate commercial licensing agreement, you may use content generated by DreamSync LucidTTS for personal or commercial use, subject to the usage limits of your chosen plan and these Terms.
7.1 Free Tier
The free tier may offer limited usage (e.g., a limited number of voice generations per month).
7.2 Paid Tiers and Commercial Usage
7.3 We do not guarantee uninterrupted access to the Service. The Service may be temporarily suspended for system maintenance or other reasons. We shall not be liable for any downtime or interruption.
8.1 Charges
8.2 Payment Terms
8.3 Refunds
9.1 We collect, store, and process personal data provided by you in accordance with our Privacy Policy. This includes:
9.2 We use your data to improve the Service, process payments, provide customer support, and otherwise carry out our obligations under these Terms.
10.1 General Disclaimer
10.2 User’s Own Risk
Your use of the Service is solely and entirely at your own risk. You are required to independently assess and ensure that the Service meets your requirements. We shall not be liable for any loss or damage arising from your use of or reliance on the Service.
10.3 Third-Party Links
The Platform may contain links to third-party websites or resources. Access to these links is at your own risk. We do not endorse nor are we responsible for any content, products, services, or information available on such third-party websites or resources.
You agree to indemnify, defend, and hold harmless the Company (including its affiliates, directors, officers, agents, and employees) from and against any and all claims, actions, demands, liabilities, losses, or damages, including reasonable attorney’s fees, arising out of or related to:
12.1 We reserve the right, without notice and at our sole discretion, to suspend or terminate your account or access to the Service for any reason, including but not limited to:
12.2 We also reserve the right to modify or discontinue the Service (in whole or in part) at any time without notice. We shall not be liable to you or any third party for any suspension or termination of your access to the Service.
Notwithstanding anything contained in these Terms, neither party shall be liable for any failure to perform any obligation under these Terms if the performance is prevented or delayed by a force majeure event (including, but not limited to, natural disasters, strikes, lockdowns, pandemics, government directives, or other unforeseen events beyond the party’s reasonable control).
14.1 These Terms shall be governed by and construed in accordance with the laws of India.
14.2 You agree that the courts in Delhi, India shall have exclusive jurisdiction over any dispute arising out of or in relation to these Terms or your use of the Service.
15.1 All concerns or communications relating to these Terms (including any updates or modifications) must be directed to:
15.2 We appreciate your trust and support. Please review both these Terms and our Privacy Policy periodically to stay updated with our latest practices.
16.1 Subscription Cancellation
16.2 Refund Eligibility
16.3 Refund Request Process
16.4 Exceptions and Limitations
BY USING OR ACCESSING DREAMSYNC LUCIDTTS (THE “PLATFORM”) OR AVAILING ANY SERVICE PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS AND ANY POLICIES REFERENCED HEREIN. IF YOU DO NOT AGREE, YOU MUST NOT USE OR ACCESS THE SERVICE.